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Towing and roadside assistance anywhere in Ottawa, any hour. Call or text and a real person answers.
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- Open 24 hours7 days a week
- 5.0 on GoogleFrom 3 reviews
- Locally owned in Ottawa345 Lebreton St S
- Works with all insurersWe get your tow approved
What we do
At the roadside, any hour
Towing
Cars, vans, SUVs and pickups, taken to your shop, your driveway or ours.Flatbed towing
For AWD, low, electric and luxury cars. The vehicle rides on the deck.Accident recovery
We get the vehicle off the road and to where it needs to go.Winch-outs
Stuck in a snowbank, ditch or mud? We pull you back onto the road.Battery boost
Car won’t start? We come and boost it where it sits.Flat tire change
We put your spare on at the roadside.Fuel delivery
Ran out? We bring enough to get you to a station.Lockouts
Keys inside the car? Call us.
Planned and commercial
Long-distance towing
Call for a quote. You get the price up front.Motorcycle towing
Strapped upright on a flatbed, never dragged.Scrap car removal
We pick up the vehicle you no longer want.Private property towing
For property managers and businesses. Call to set it up.
Property managers: call (613) 265-5529 to talk about a contract for your lot.
Why people call us
A person answers the phone.
Not a menu, not a call centre. Day or night, you talk to someone who can send a truck.
You get the price before the vehicle is hooked up.
Tell us where you are and where you’re going. We tell you the price. Then we hook up.
Flatbeds for AWD, low, electric and luxury cars.
Some vehicles should not be dragged on two wheels. Ours ride on the deck.
We work with all insurance companies
Tell us who insures you. We call them and get the tow approved, so you are not the one on hold at the roadside.
How a call goes
Call or text
Call (613) 265-5529, or text us your location if it’s easier.
Hear the price
Tell us what happened and where you are. You get the price before we hook up.
Sorted on the spot
The truck comes to you and we deal with it there.
Reviews
“Highly recommend this towing company! They provide fast, reliable service with a professional and courteous team. Their efficiency and commitment to customer satisfaction really stand out. If you’re looking for a trustworthy towing service you can count on, this is definitely the company to call!”
Omar Alshame Google review“I got in an accident and this guy was so helpful and honest i would recommend”
Omar Dahboul Google review“My car broke down and the company was very helpful. Great customer service I would recommend”
Jonathan Ebubechukwu Google review
Been in a collision?
When no one is hurt, here is how it goes in Ottawa, and where the tow fits in. If anyone is hurt, call 911 first.
Get safe, then swap details
Hazards on and out of live lanes if you can. Exchange names, licences, plates and insurance with the other driver, and photograph both vehicles and the scene.
Report it at a Collision Reporting Centre
If the combined damage is over $5,000, Ontario law says it must be reported. With no one hurt, you report it at a reporting centre within 30 days, not at the roadside.
Call us for the tow
We take the vehicle to the reporting centre, your body shop, or wherever your insurer says. We work with all insurance companies and get the tow approved.
Questions people ask
Will a real person answer if I call at 3 a.m.?
Yes. The line at (613) 265-5529 is answered around the clock, every day of the year: nights, weekends, statutory holidays and through Ottawa winter storms.
Do I find out the price before you hook up my car?
Yes. Cost depends on the service, the distance and the vehicle, so tell us those when you call or text and we quote you before the vehicle is hooked up.
How fast can you get to me?
It depends where you are and what the roads are doing. When you call we give you a realistic arrival window up front rather than a number that sounds good on the phone.
Can you tow an AWD, electric, lowered or luxury car?
Yes. We use a flatbed, so the vehicle rides on the deck instead of being pulled on two wheels. See flatbed towing.
Can you tow me after an accident or for an insurance claim?
Yes. We handle collision scenes and will take the vehicle to the body shop, dealership or storage yard you choose.
Do you work with my insurance company?
Yes. We work with all insurance companies. Tell us who insures you and we contact them to get the tow approved. Whether the tow is covered depends on your policy, and your insurer decides that.
Can I text instead of calling?
Yes. Text your location to (613) 265-5529. A location pin from your phone’s map app is the most accurate.
Stuck right now? Call us.
(613) 265‑5529Open 24 hours, 7 days a week. A person answers.
M.G Roadside Towing Inc., 345 Lebreton St S, Ottawa, ON K1S 3E7
